What is your cancellation policy?

We require a 24-hour notice of cancellation for most services, 48-hour on multiple services and a week on group bookings. This allows us to open the availability to other clients awaiting our spa services. Missed appointments or cancellations with less than the specified time will be charged the full service amount.

How do I schedule an appointment?

When booking an appointment, a credit card number, gift certificate number or cash is required. Please call and one of our team members will be happy to assist you.

Do I wear my underwear during my massage?

It's totally up to you. There is no right or wrong answer to this question. You are never exposed to the therapist working on you. There is a blanket and sheet covering you at all times. It is removed only from the area the therapist is working on at the time. We want you to be completely comfortable though, so please do whatever makes you feel relaxed.

How long does my hair need to be before I book a waxing?

Typically 5-6 weeks. It needs to be 1/2 inch or longer for the service to be effective.

What is aromatherapy?

It's a fragrant treat for the senses. We combine essential plant oils for stress relief and purification.

How do I decide which facial to get?

If this is your first time please call one of our team members who will be more than happy to make some suggestions depending on your skin type, problem areas and desired results.

How do I choose the right massage?

It depends on what you're looking for. Are you looking to simply decompress or do you want a really invigorating massage to work your joints? Or maybe you want to try reflexology, which stresses the trigger points in your feet. You name it we have it. See the massage therapy page for details, but if you'd like to call, we'll be happy to point you in the right direction.

How will I look after my facial?

The esthetician can offer a light makeup touch-up if you're going somewhere after the treatment.

Can I get a massage if I'm pregnant?

Yes, in fact it can be very beneficial. Our specially trained therapist will help you through this trying time on your body. You could probably use a little pampering right about now.

How often do you recommend I get my nails done?

We recommend a manicure every 2-4 weeks.

And how about a pedicure?

This typically lasts longer than a manicure. We recommend every 1-2 months. Is there anything more relaxing than a foot massage?

What about tipping?

Gratuity is not included with the service price. When purchasing a gift package, you may want to include a gratuity. An 18% service charge will apply to parties of four or more.